Job Summary:
We are seeking a professional and courteous Front Desk Executive to manage our reception area and be the first point of contact for clients and visitors. The ideal candidate will have excellent communication skills, a friendly attitude, and the ability to multitask efficiently in a fast-paced environment.
Key Responsibilities:
- Greet and welcome guests as they arrive at the office.
- Answer, screen, and forward incoming phone calls in a professional manner.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Schedule meetings and appointments and maintain the calendar for conference rooms.
- Handle client inquiries, provide accurate information, and redirect queries as needed.
- Keep the reception area tidy and presentable with all necessary stationery and materials.
- Manage incoming and outgoing mail and deliveries.
- Coordinate with internal departments to support administrative needs.
Qualifications:
- Proven work experience as a receptionist, front office representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills and attention to detail.
- High school degree; additional certification in Office Management is a plus.